Frequently Asked Questions
PRODUCT & PROCESS
How are minimal indian ceramics products made ?
All ceramic pieces are first hand made by studio potters. Then we hand paint the bisque fired pieces using underglaze. After the painting, all pieces are glazed and fired at a very high temperature for final finishing.
Are these ceramics products food safe ?
Yes, they are totally food safe. we use lead-free underglaze to paint, and use no harmful chemicals on the products.
Can I use these ceramics in the microwave and dishwasher ?
Yes, these are all safe to use in the microwave and dishwasher. Although, we always suggest you wash these beautiful pieces gently with soap and sponge.
Will these paintings fade after multiple use ?
No. All paintings are done prior to the final glazing stage, so they won’t fade after multiple usage.
When can I expect my order to arrive ?
All orders are shipped within the product's lead time stated on its product page. Please read the timeline while placing the order. When your order is dispatched, a shipment confirmation with tracking numbers will be sent within one business day to the email address entered at checkout.
CUSTOMISATION & WHOLESALE QUERIES
Can you customise patterns ?
No, we do not customise patterns.
Can you customise the glaze colors ?
No, at this moment we can not customise the colors.
Can you customise shape and size ?
No, at this moment we can not customise shapes and sizes.
Do you take bulk orders ?
Yes, we take bulk orders. For corporates, wedding or any other bulk order requests please email us at firstname.lastname@example.org
Where can I see your physical products ?
You can check out our stockists page for all the details.