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Frequently Asked Questions



  • How are your products made ?

All ceramic pieces are first hand made by studio potters. Then I hand paint the bisque fired pieces myself using underglaze. After the painting, all pieces are glazed and fired at a very high temperature for final finishing. 

  • Are your products food safe ? 

Yes, they are totally food safe. I use lead-free underglaze to paint, and use no harmful chemicals on the products. 

  • Can I use your ceramics in the microwave and dishwasher ?

Yes, these are all safe to use in the microwave and dishwasher. Although, I always suggest you wash these beautiful pieces gently with soap and sponge. 

  • Will these paintings fade after multiple use ? 

No. All paintings are done prior to the final glazing stage, so they won’t fade after multiple usage. 


  • When can I expect my order to arrive ?

All orders are shipped within the product's lead time stated on its product page. Please read the timeline while placing the order. When your order is dispatched, a shipment confirmation with tracking numbers will be sent within one business day to the email address entered at checkout.


  • Can you customise patterns ?

No, I do not customise patterns.  

  • Can you customise the glaze colors ?

No, at this moment I can not customise the colors.  

  • Can you customise shape and size ?

Only for bulk orders, we can customise shapes and size. However, patterns will always be ours. You may write to us for all wholesale queries at

  • Do you take bulk orders ?

Yes, we take bulk orders. For corporates, wedding or any other bulk order requests please email us at


  •  Where can I see your physical products ? 

You can check out our stockists page for all the details.