Frequently Asked Questions
What makes minimal indian ceramics unique ?
All our ceramics are wheel thrown and handmade by our skilled studio potters, one piece at a time. Then each piece is meticulously hand painted with lead-free underglaze. After that, all pieces are glazed and fired at a very high temperature for final finishing. Its uniqueness lies in the individuality of each piece and the craftsmanship involved.
Are these ceramic products food safe ?
Yes, they are absolutely safe to use for food and beverages. We use lead-free underglaze to paint, and use no harmful chemicals on the products.
How do I care for and clean handmade ceramic tableware?
These ceramics are safe to use in the dishwasher. Although we suggest handwash with mild soap and water to prolong the life and appearance . Avoid using abrasive scrubbers. Do not leave on used pieces for too long to avoid staining.
Can I use your ceramic tableware in the microwave?
Our ceramic tableware items are microwave safe. Although please avoid extreme temperature fluctuations. Few products may develop crazing on surface after multiple usage, it’s the natural tendency of stoneware clay.
Will these paintings fade after multiple use ?
No. All paintings are done prior to the final glazing stage, so they won’t fade after multiple usage.
How do I know if a piece is handmade, and not mass-produced?
Handmade ceramics often have unique imperfections, irregularities, and the artist's signature style of painting. These characteristics distinguish them from mass-produced items.
Do you offer customization options for your ceramic tableware?
No, we do not provide customization services for our ceramics.
What is your return policy for damaged or unsatisfactory ceramic tableware?
Due to the fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed. To know more about our return policy please read here.
What materials are used in making your cushion covers and table linens ?
We use all natural textile bases such as cotton and linen.
How do I care for my cushion covers and table linens ?
Care instructions may vary from product to product, but you may hand-wash them with mild detergent and always dry in shade. Specific care guidelines are provided with each product.
Do your cushion covers come with inserts or are they sold separately ?
Our cushion covers are sold without the inserts, allowing you to choose your preferred fill type.
What kind of closures do your cushion covers have?
Our cushion covers feature various closures, including hidden zippers, envelope-style closures, and button closures, depending on the design.
Will the colors fade over time ?
Even though our products are made with colorfast dyes, it's essential to follow the care instructions to maintain their vibrancy and prevent fading. After multiple usage and washes few products may fade.
Do you offer international shipping for your cushion covers and table linens ?
Yes, we offer international shipping with DHL express. Shipping costs and delivery times may vary depending on your location.
Can I return or exchange cushion covers and table linens if I'm not satisfied with my purchase ?
We have a return and exchange policy in place. Please review our return policy here.
Do you offer wholesale or bulk purchase options for businesses?
Yes, we provide wholesale pricing and bulk order options for businesses. Please write to us at email@example.com.
Can I request samples of your wallpapers before making a purchase?
Yes, we provide samples of our wallpaper designs to help you make an informed decision. Please write to us at firstname.lastname@example.org for sample requests.
Can I install wallpaper by myself, or do I need professional installation?
Our wallpapers require professional installations.
Do you offer installations ?
We only offer installations in Bangalore, Karnataka. However the service is chargeable.
What kind of Glue should be used for installation ?
We suggest bartoline glue for installations.
How do I clean and maintain wallpaper?
These wallpapers can be gently cleaned with a damp, soft cloth. Avoid abrasive cleaners or excessive moisture, as it may damage the wallpaper. Avoid sharp materials, peeling with nails, pens, markers and please avoid installing on seepage prone walls.
Can I customize the wallpaper color ?
Yes, we offer color and size customisation. This service is chargeable. Please write to us at email@example.com to discuss your specific requirements.
What is your return policy for wallpapers?
Our wallpapers are not eligible for return or refund.