Shipping & Returns
- We ship worldwide through registered courier companies for all our orders.
- All our domestic orders are shipped within 3-4 working days.
- 'Make on Request' Orders are usually shipped within 2-4 weeks, depending on the quantity.
- You will be notified with the tracking details once your order is shipped.
- To ensure timely deliveries, please provide the complete & accurate shipping address including zip code and a contact number.
- For international shipping, please write to us at firstname.lastname@example.org
SHIPPING CHARGES _________
- For shipping within India, our delivery charges are free of cost.
- For international order Shipping charges , Duties & Taxes are to be borne by the customers.
- Shipping charges may vary based on the product, its size and volume, and the final shipping destination.
- You will be notified of the complete shipping charges at the time of checkout.
RETURNS & REPLACEMENTS
Due to fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed.
In case of any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of damaged box and damaged products and we will replace your order. Contact - email@example.com
- Before accepting the shipments from the delivery personnel, please check that it is in good condition and has not been tampered with.
- International orders are not eligible for refund or replacements.
Home Linens :
To return home linen products, you need to notify us with an email within 48 hours of order delivery explaining the reason for return. If it meets our return criteria, A reverse pick-up will be scheduled within 3-4 business days.
Please ensure that the product you return is unused and the original tags are intact.
Contact - firstname.lastname@example.org
- For any order cancellation, you need to notify us within 24 hours of order placing with an email to email@example.com