SHIPPING & RETURNS
- We ship worldwide through registered courier companies for all our orders.
- All our domestic orders are shipped within 7-10 working days.
- 'Make on Request' Orders are usually shipped within 2-4 weeks, depending on the quantity.
- You will be notified with the tracking details once your order is shipped.
- To ensure timely deliveries, please provide the complete & accurate shipping address including zip code and a mobile number.
- For international shipping, please write to us at firstname.lastname@example.org
SHIPPING CHARGES _________
- Shipping charges vary based on the product, its size and volume, and the final shipping destination.
- You will be notified of the complete shipping charges at the time of checkout.
- For international order Shipping charges , Duties & Taxes are to be borne by the customers.
RETURNS & REPLACEMENTS
We take great care in packing and shipping of our products. Due to fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed.
- International orders are not eligible for refund or replacements.
In case of any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of damaged goods and we will replace your order. Contact - email@example.com
- Before accepting shipments of our products from the delivery personnel, please ensure that it is in good condition and has not been tampered with.
- For any order cancellation, you need to notify us within 24 hours of order placing with an email to firstname.lastname@example.org